The lack of a social media connection with his fan base just goes to show that Jon wants to be a limited, part-time rock star. What is really sad is that even when he is being a rock star, he no longer bothers to send out messages to his fan base. I think the last time he did was during The Circle tour but I could be wrong (I am referring to occasional clips of him addressing his fans or personal text messages he would post.) There are no "behind the scene" clips or unrehearsed moments. That is one of the reasons the FB and Twitter pages of Phil X were so interesting to read when he was touring. Here was a guy who was excited about traveling the world and playing music. For Jon it is just another tour, another hefty addition to his bank balance.

Have you not noticed Jon using social media more in recent months? He has made some personal messages and if you choose to ignore that and say he doesn't use social media you're the one with your head in the sand. He's coming out of his social media shell and he has shared some personal things even. The problem is people expect too much as usual. I don't think he's ever going to be the type to tweet after every show or show us a picture of his hamburger.

Jon eats hamburgers?? OMG OMG that is so me!! I eat hamburgers too!! That is so relatable, Jon will reach a new fan whenever he tweets the food he's eating.... lol

Haha :D

In general, I'm disappointed by the lack of any announcement. Hence me probably overreacting on Matt's post. But we get blamed for not having any excitement for the upcoming release. How are we supposed to when the official media outlet doesn't seem (at least up until now) to give a shit either? They embraced the internet for promotion in a better way in 2000! Basically all we know about this album comes from Jon who had to respond to questions at Runaway Tour Events and from someone who lent Phil his gear and told the story of the video being filmed.
There are no announcements, no teasers, previews...nothing. And if I remember correctly the single was supposed to be launched somehwere in July or August.
I bet that, besides a few diehard fans who come to the fanboards on a regular basis, no one has a clue that a new album is coming up soon.

Yup, this sums it pretty well.

Matt himself is not exactly the problem, he's simply the symbol and the punching bag for band's complete failure that is their social media presence.

Oh For Pete's Sake...yes there are more tweets but I don't consider constantly asking fans to buy something from the JBJ store or to buy a new membership or to donate to his foundation or showcasing an accolade that his foundation was given as being personal with the fans. The trivia tweets are nice but I have no idea if they are generating a response because I am not interested. There are 2 personal photos of him: one on a private trip to Cuba and the other bungee jumping with his son in Cabo. There is one photo of Ticoplaying the drums. He tweeted reminding people to vote in their primaries with a Hilary sign behind him but otherwise nothing about current events. Did he know Prince? Did he appreciate his work? Was he aware that he died of an overdose (that should have hit home considering his daughter's brush with an overdose). What is THE BAND doing? He fronts a band, it is not just him. There is only one photo or message involving the band and that was to announce the album was done. My head isn't in the sand but your's sure is.

Again, he doesn't owe us anything. Because his daughter and Prince had an overdose therefore he needs to tell us how he feels? No one's head is in the sand but he's just not going to suddenly be a social media guy. Jesus, he could become one and then everyone will call him transparent and say he's doing it to line his pockets because he's obsessed with money. The dude can't win here.

AMEN. He shares nothing personal and it's not enough. He starts sharing a few things, and it's not good enough. Let him dip his toes in the sand and see if he even likes social media. I think sharing that he went bungee jumping is pretty cool. As long as people complain about EVERY DAMN THING THEY DO to reach out to the fans, they're going to do LESS AND LESS to reach out to the fans. And it's going to be the FANS' OWN FAULT for being entitled brats. As Captain_jovi has said several times.... they OWE us nothing.

All I want is for the band's management to use social media properly, like by posting some clips of recording, the video shoot...anything to build up anticipation amongst fans.
I never blamed Jon or any other band member for not sharing his private life with us. Don't care about that any way.

THIS! Jon absolutely doesn't owe us anything but don't say he is connecting with his fan base when he really isn't. He used to (on All Access and BJ TV) and it was a lot of fun.
A few years ago I joined the fan club thinking that it would be worthwhile only to find that it wasn't. There was no special info or benefits to being a club member. However years later I still get a happy birthday message on my birthday. And every time I get a warm fussy about it and feel like a valued fan even though I know it is completely computer generated. LOL